BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Evidence Based Investing - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Evidence Based Investing
X-ORIGINAL-URL:https://ebi.co.uk
X-WR-CALDESC:Events for Evidence Based Investing
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260123T110000
DTEND;TZID=Europe/London:20260123T120000
DTSTAMP:20260509T061150
CREATED:20251202T114800Z
LAST-MODIFIED:20260220T141048Z
UID:19820-1769166000-1769169600@ebi.co.uk
SUMMARY:Supporting Vulnerable Clients A Practical Relational Approach with Emma Boardwell
DESCRIPTION:Supporting Vulnerable Clients A Practical Relational Approach with Emma Boardwell\n\n\n\nFormer psychotherapist and Emotional Finance founder Emma Boardwell explores a practical relational approach to supporting vulnerable clients. Learn what vulnerability looks like in real conversations and how to respond with empathy and confidence to build trust\, engagement\, and better outcomes. \n\n\n\nWe will discuss: \n\n\n\n1. Understand what vulnerability means within both the FCA framework and a relational context.2. Recognise how relational intelligence supports better Consumer Duty outcomes.3. Identify and avoid approaches that create distance or appear compliance-only.4. Gain practical tools and language for having sensitive or emotionally charged conversations.5. Reflect on their own communication style and understand how it influences trust\, disclosure and engagement. \n\n\n\n60 Structured CPD Applicable. For Financial Professionals Only \n\n\n\n\nBook your place\n\n\n\n\n\n\n\n\n\n\n\n\nEmma Boardwell\, Founder of Emotional Finance\n\n\n\nAs a former psychotherapist now working within financial services\, she brings relational intelligence into the heart of the profession.She supports financial professionals and firms in leading the industry’s shift toward more human\, connected\, trust-centred financial advice—strengthening client relationships and driving better outcomes for clients and businesses alike. \n\n\n\nDebbie Holmes\, Business Development Manager\n\n\n\nDebbie Holmes is Business Development Manager at ebi Portfolios. Debbie is responsible for introducing ebi Portfolios to new advisers and building relationships with both new and existing firms\, providing training and support to onboard and utilise the tools and materials ebi provides it’s members. Debbie also works closely with the ebi team to provide feedback and development ideas from advisers.
URL:https://ebi.co.uk/events/supporting-vulnerable-clients-a-practical-relational-approach-with-emma-boardwell/
LOCATION:Online
ATTACH;FMTTYPE=image/png:https://ebi.co.uk/wp-content/uploads/2025/12/WEBSITE-10.47.30.png
END:VEVENT
END:VCALENDAR